Privacy Policy

Effective Date: 1st Feb 2026

Elephant Pads (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Place an order
Subscribe to our email newsletter
Contact us for customer support

This information may include:

Full name
Email address
Shipping address
Billing address
Phone number (if provided)
Payment information (processed securely by third-party payment providers)

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device information
Pages viewed and browsing behavior

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Communicate order updates
Send marketing emails (if you opt in)
Improve our website and services
Prevent fraud and ensure security

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers, including:

Payment processors
Shipping carriers
Email marketing platforms
Website hosting providers

These service providers are only given the information necessary to perform their services.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Request access to the personal information we collect about you
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell personal information)

To exercise these rights, please contact us at support@zooopet.com.

Email Marketing

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can control cookies through your browser settings.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, please contact us at:

Email: support@zooopet.com