Shipping Policy
Last updated: [1st Feb, 2026]
At Zooo Pet Supplies, we strive to process and ship your orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing times may be longer during high-demand periods or holidays.
Shipping Time
Shipping times may vary depending on your location and the shipping carrier.
Most orders within the United States are delivered within 3–7 business days after shipment.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number so you can monitor your delivery.
Shipping Address
Please ensure that your shipping address is correct before completing your purchase.
We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
Lost or Delayed Packages
If your order appears to be lost or significantly delayed, please contact us and we will do our best to assist you in resolving the issue.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Email: support@zooopet.com